Working time: Monday – Friday Beijing Time 10:00-19:00 New York Time 21:00-06:00 Mosco Time 05:00-14:00 London Time 02:00-11:00 Weekend: We will be online randomly.
Shipping & Handling
All products will be shipped within 120 hours. Tracking # will be provided after shipping. Be aware that international delivery takes more time, please be more patient. Especially for customers in Brazil.
All Drevo keyboards have 1-year warranty, Drevo SSDs have 3-year warranty. We will take care of all quality-related issues with replacement or refund. Artificial damage will not under warranty.
We accept replacement or refund in 60 days upon the delivery date. For the quality issue, we will cover the return shipping cost. Due to other reasons, you need to pay the shipping costs.
Your satisfactory is our priority, if you have any question or problem, please contact us before you open the dispute， leave a neutral or negative feedback. We will try our best to resolve your issues.